Privacy Policy

Introduction

Welcome to BrainWaves Digital LLC (“BrainWaves,” “we,” “us,” or “our”). We recognize the importance of privacy for our clients and are committed to transparent privacy practices. This Privacy Policy applies to the collection, use, and disclosure of personal information by BrainWaves Digital through our engagement with you, the user (“you,” “your”), when you use our website, products, or services (collectively, “Services”).

Scope and Consent

By accessing or using our Services, you agree to the terms of this Privacy Policy and consent to the processing of your information as described herein. This policy extends only to information collected through our Services and does not apply to practices of companies we do not control, or to individuals not employed or managed by us.

Information We Collect

1. Information You Provide:This includes personal details such as your name, email address, telephone number, and company information submitted through service registrations, demo requests, job applications, and customer support inquiries.
2. Automatically Collected Information:We automatically collect certain information from your device when you navigate through our Services. This includes your IP address, device identifiers, browser type, operating system, and information about your interactions with our website using cookies and other tracking technologies.
3. Information from Third Parties:We may receive additional information about you from third-party partners and service providers that enhance our existing user information. We process such information in accordance with this Privacy Policy.

Use of Your Information

We use the information we collect for several purposes, including:

• To provide and maintain our Services, including to register accounts and manage user interactions.
• To improve our Services and develop new products, including analyzing usage trends and user needs.
• To communicate with you, not only to send updates and marketing offers but also to respond to your inquiries and provide customer support.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing and Disclosure of Information

Your personal information may be shared with and processed by:

• Service Providers:Third-party companies and individuals that facilitate our Services, such as hosting, data analysis, IT services, customer service, email delivery, and marketing efforts.
• Business Transfers:In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, personal information may be among the assets transferred.
• Compliance and Harm Prevention:As required by law, when we believe disclosure is necessary to comply with a regulatory requirement, judicial proceeding, court order, or legal process served on us, or to protect the rights, property, or safety of our company, our customers, or others

Your Rights and Choices

You have certain rights and choices regarding your personal information, including:

• The ability to access, update, or delete the information you have provided to us.
• The right to opt-out of receiving promotional communications by following the unsubscribe instructions provided in these communications.
• For users in certain jurisdictions, such as the European Union, additional rights such as data portability and the right to object to certain processing activities.

Data Security and Retention

We implement appropriate technical and organizational measures to protect the personal information we collect and process. The security of your data is paramount, but please be aware that no security measures are perfect or impenetrable. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required or permitted by law.

International Data Transfers

Personal information we collect may be stored and processed in any country where we engage service providers. By using our Services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than in your country.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age.

Links to Other Websites

Our Services may contain links to third-party websites not operated by us. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content or their privacy practices.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

Contact Information

For questions or concerns regarding our privacy practices or this Privacy Policy, please contact us at contact@BrainWavesDigital.com.